Claire’s Mobile Hairdressing Terms & Conditions

Hello and welcome to my website! If you continue to browse and use this website and accept to receive any of my services, you are agreeing to comply with and be bound by the following terms and conditions, which together with my privacy policy governs Claire’s Mobile Hairdressing’s relationship with you. If you disagree with any part of these terms and conditions, please do not use our website and/or our services.

The term ‘Claire’s Mobile Hairdressing’ or ‘my’ or ‘myself’ or ‘I’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website, or client, or recipient of our services.

Neither myself nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any purpose. You acknowledge that such information and materials may contain inaccuracies or errors and Claire’s Mobile Hairdressing expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which Claire’s Mobile Hairdressing shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Pricing & Charges

On our website Claire’s Mobile Hairdressing keeps a list of scheduled prices for some of the most common services that Claire’s Mobile Hairdressing provides. While Claire’s Mobile Hairdressing makes every effort to maintain consistency in our pricing, actual costs can vary depending on the specific requirements of each client and/or each appointment. The prices on our website are there only for reference and Claire’s Mobile Hairdressing cannot guarantee that these are the exact prices that you will be quoted or charged for your appointment, this may be discussed with you at the time of booking and confirmed. If you need a quote Claire’s Mobile Hairdressing will be happy to provide you with one. All the prices on our website are subject to change without prior notice.

Special Offers

All special offers are subject to terms and conditions and Claire’s Mobile Hairdressing reserves the right to cancel or withdraw an offer at any time. All free gifts including food and drink for special offers must be used and consumed at customers’ own risk as Claire’s Mobile Hairdressing will be unaware of any conditions or allergies that may exist.

Bookings

Claire’s Mobile Hairdressing may request a booking deposit to reserve the time of your appointment. The cost of the booking deposit will be deducted from the total bill of the appointment. This deposit may be refunded if you cancel your booking at least 48 hours before the starting time of your appointment. Claire’s Mobile Hairdressing can only accept cancellations via email or phone. If you fail to notify us of the cancellation at least 48 hours before the starting time of your appointment, Claire’s Mobile Hairdressing has the right to keep the booking deposit.

Booking Time

Claire’s Mobile Hairdressing will endeavour to arrive at the correct time, but due to potential traffic/client delay this may result in a slightly later arrival for your appointment, this is sadly an unavoidable event and you will attempt to notify you prior to the due arrival time

Bridal Services Reservations

Due to the costs of planning and preparation for Bridal services, Bridal Services’ deposits can only be refunded at least up to 2 weeks prior to the wedding day. If you notify Claire’s Mobile Hairdressing in less than 2 weeks before the wedding day Claire’s Mobile Hairdressing will have the right to keep the deposit. Bridal services cancellations must be communicated to Claire’s Mobile Hairdressing via email or in writing. Claire’s Mobile Hairdressing will follow up any cancellation to the brides’ mobile supplied at time of booking.

Refunds & Cancellations

If you wish to cancel your appointment, please let me know as soon as possible. If you have paid a booking deposit your monies will be refunded as long as you haven’t exceeded the required cancellation period, see ‘Bookings’ above. Should you wish to reschedule, of course Claire’s Mobile Hairdressing will do our best to accommodate your needs, but Claire’s Mobile Hairdressing cannot guarantee a minimum waiting period as it depends on our other bookings.

If you are not satisfied with the service provided to you, Claire’s Mobile Hairdressing will do our best to find a solution to achieve the look you are after. If the unsatisfactory result can be attributed to the stylist, Claire’s Mobile Hairdressing may offer you a corrective session at a discounted price. Unfortunately, Claire’s Mobile Hairdressing cannot offer you a discounted corrective session if you changed your mind during or after your session.

Sometimes clients are not well-informed on what is feasible or the possible outcome of a requested service which is why Claire’s Mobile Hairdressing will try to explain to you your realistic options prior to the session. If you decide not to follow our advice and wish to proceed with a service Claire’s Mobile Hairdressing does not recommend as suitable for your style/needs, Claire’s Mobile Hairdressing may ask you to provide a short declaration that removes the responsibility of the outcome from the stylist.

Safety

You are responsible for the safety of the location where the session will take place. You must ensure there is a clean, free of obstructions, well-lit and well-ventilated area where your session can take place. In order to avoid any contact with sharp or hazardous objects please ensure any children and/or pets are kept at a safe distance. Access to hot, running water and electricity may also be required for your session. If you have known contraindications or are pregnant, please inform Claire’s Mobile Hairdressing in advance. The stylist has the right to cancel an appointment if there is reasonable indication of unsafe conditions either for the stylist or the client. Claire’s Mobile Hairdressing can not and will not be held responsible for any unforeseen damage to property before, during or after all appointments.